Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. We do not pass customer details of information to third parties.

We collect information about you for 2 reasons: firstly, to process your claim should you make one and second, to provide you with the best possible service.

If you do not wish to receive any information about us and our services then please email us at and advise so.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy.

If you have any further questions about privacy, please email us at

Useful links
•    Disability Discrimination Act 1995
•    Disability Rights Commission's Code of Practice on Rights of Access to Goods, Facilities, Services and Premises (large Word document)
•    Web Content Accessibility Guidelines 1.0 (from W3C's Web Accessibility Initiative)
•    The Usability and Accessibility Working Group

Contact Us

If you experience any kind of problem when using this website or you have any other feedback we'll be glad to hear from you. Please e-mail us on or write to:

Road Traffic Accident Law (Scotland) LLP
16-20 Castle Street,
EH2 3AT,

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