Motorcyclist Phil Greig (49) from Banchory, Aberdeenshire broke his back in a collision with a car as he headed out for a summer ride with a friend on 24th May 2009.
He was riding on the B976 Strachan to Aboyne Road when a car pulled out from the Feughside Inn car park straight into his path.
Phil had a Lawyer “appointed” to him by his insurance company but weeks went by and there had been little or no contact despite the serious injuries Phil had sustained.
The self employed garage owner, who was responsible for not only his employed apprentice but the welfare of his family, was left with very real concerns about how his severe back injury would affect his ability to work.
With no support being offered from his appointed Solicitor and suffering from extensive injuries with financial implications for his future employment, Mr Greig felt like the system was letting him down.
It was only a chance meeting with specialist lawyer, Brenda Mitchell, at the Grampian Motorcycle Convention in Alford that things started to turn around for the better.
Only then was the full extent of the impact of his injuries investigated. Brenda even paid a visit to his garage and spent time looking at how Phil operated on a daily basis and what was involved in his business.
Armed with a full understanding of Phil’s injury and his daily requirements, Brenda commenced Court proceedings against the Drivers insurers because liability was disputed. The case settled in Phil’s favour and the Compensation award helped to secure his future and the future of his business.
There was no reason for Mr Greig to use a Solicitor appointed by his insurance company and as was proved, better that he had a specialist from the start who understood the realistic impact of his injuries. The significant impact of his back injury required careful and considerate handling.
There is often a financial relationship between an insurance company and their ‘appointed panel solicitor’ whereby the solicitor pays for the case. This can result in the service becoming process driven which may be acceptable and convenient for low value, straight forward claims, but may not be in the best interests of seriously injured accident victims.
Watch the video and hear what both Brenda and Phil had to say about the case.